Privacy Policy

This Privacy Policy explains how the Remz early-access service ("Remz," "we," or "us") collects, uses, stores, and shares information. Remz is maintained by the Remz team. Questions or deletion requests can be sent to contact@lxcommercialcleaning.com.

This policy applies to the Remz website, authenticated workspaces, contact-management tools, connected email features, local PDF scrubber, and beta feedback tools.

We process information you enter or upload so Remz can provide the features you choose to use.

• Account and workspace information, such as your name, email address, company or workspace name, and role.
• Contact records, notes, custom fields, activities, files, and import data that you add to your workspace.
• Email drafts, personal script and voice preferences, and sent-message records, including sender, recipient, subject, message body, status, and timestamps.
• Calendar data you choose to synchronize, including calendar and event identifiers, titles, dates, times, locations, attendees, recurrence information, synchronization cursors, and provider status.
• Support or beta feedback that you choose to copy or email to us.

The PDF Mapper & Statement Scrubber v1 processes the source PDF and builds the sanitized PDF locally in your browser. Remz does not upload or store either file as part of this tool. Closing or clearing the browser view removes the in-memory working copy, subject to ordinary browser memory behavior and any downloads you chose to save.

Automatic detection may miss sensitive information or flag harmless values. You are responsible for reviewing every page and selected redaction before sharing the sanitized result. Image-only PDFs and OCR are not supported in v1.

When you connect a mailbox, Remz receives basic account identity information and authorization credentials from the provider. Provider credentials are encrypted and stored server-side; they are not exposed to the browser after connection.

For Google accounts, the public beta requests basic identity access, Gmail send access, permission to view and edit Calendar events, and read-only access to the user's calendar list so the user can choose which calendars to connect. Gmail send access is used only for messages the user deliberately reviews and approves. Remz does not request Gmail inbox-reading permission and does not read, search, download, or synchronize Gmail inbox messages in this release.

For Microsoft accounts, Remz requests basic profile and offline access plus Mail.Send and Calendars.ReadWrite. These permissions support user-approved sending and selected-calendar synchronization. Remz does not request Mail.Read and does not read, search, download, or synchronize Outlook inbox messages in this release.

For connected calendars, Remz stores the selected provider calendar identifiers, event identifiers, event details needed to show the schedule, synchronization cursors, conflict state, and audit history. Calendar changes are synchronized only for the calendars the user enables, and consequential changes remain visible in Remz.

Remz's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

We use information only as reasonably necessary to:

• Authenticate users and operate isolated workspaces.
• Provide contact, import, local PDF scrubbing, document, draft, connected sending, Calendar synchronization, and history features.
• Secure the service, prevent abuse, diagnose failures, and provide requested support.
• Improve user-facing Remz functionality using product feedback and service performance information.

We do not sell Google user data, use it for advertising, provide it to data brokers or information resellers, use it to determine creditworthiness or lending eligibility, or use it to train generalized or non-personalized artificial-intelligence or machine-learning models.

We do not allow people to read Google user data except when necessary for security, legal compliance, user-requested support with consent, or internal operations permitted by Google's policies.

We may share information with cloud hosting, authentication, database, storage, monitoring, and email providers only as needed to operate user-facing Remz features. We may also disclose information when required by law or when necessary to protect users and the service.

We do not sell personal information. We do not transfer Google user data for advertising, data brokerage, credit, lending, or unrelated purposes.

Remz uses access controls intended to keep each organization's records separate. Connected-mailbox credentials are encrypted server-side, sensitive provider secrets are not placed in browser-visible configuration, and database access is restricted by authenticated workspace membership.

No service can guarantee absolute security. During early access, use only test or low-sensitivity business data and report any suspected unauthorized access immediately.

We retain account and workspace information while the account is active and as needed to provide the service, resolve disputes, prevent abuse, and meet legal obligations. Retention can vary by data type and backup lifecycle.

Disconnecting a provider account deletes Remz's stored access and refresh credentials and stops future email and Calendar API access. Existing sent-message history, Remz-created calendar records, and audit history may remain in the workspace so the user has an accurate business record until those records or the workspace are deleted. The user may separately revoke Remz from the provider's account-security settings.

You may request deletion of your Remz account or workspace data by emailing contact@lxcommercialcleaning.com from the account address. We may need to verify the request and may retain limited information where legally required or necessary for security and fraud prevention.

You can choose what contact data to enter, connect or disable individual calendars, disconnect a provider account, delete or restore supported records, clear locally saved beta-feedback drafts, and request access, correction, export, or deletion by contacting us. Rights can vary by location.

Remz is a business service and is not directed to children under 13. We may update this policy as the product changes. We will update the date on this page and provide additional notice when appropriate.

Privacy questions and requests: contact@lxcommercialcleaning.com.